248
Export dashboards to PDF
We need to send weekly reports to clients who are not in the app.
FEEDBACKBoards, roadmap, changelog and help center in one place
Know what customers want. Then show them you built it.
Teptro collects feature requests on public boards, helps you prioritise with votes and revenue, plans them on a roadmap and announces what shipped, all under your own brand and domain.
Your own portal and domain · Slack, Jira, GitHub and HubSpot integrations · Public API
Status changed to Planned48 voters emailed
Deals attached from HubSpotPrioritised by revenue
How it works
From a customer's idea to a shipped feature, and back to them.
Teptro closes the loop at every step, so customers see their input matter and your team stops guessing.
Collect
Customers post, vote and comment on your public board, in your widget, or via Slack and HubSpot. Your team can add feedback on a customer's behalf.
Prioritise
Merge duplicates, organise by board, category and tag, and weigh demand by votes, accounts, segments and the revenue attached.
Plan
Move posts through your own status workflow and onto a roadmap. Share a public roadmap, or keep it internal.
Announce
Publish a changelog entry linked to the requests it solves. Voters hear about it by email, and see it in your portal and widget.
The product
Everything customer-facing, in one connected system.
Boards, roadmap, changelog, help center and an embeddable widget share the same data, so a status change shows up everywhere at once.
A public board customers actually use.
Give customers one place to suggest ideas, vote on others and follow progress, while your team keeps the control it needs.
- Votes and comments with image and document attachments.
- Public or private boards, and private boards can be limited to a user segment.
- Categories, tags and custom fields per board, plus pin, spam and moderation tools.
- Internal notes your team can see and customers cannot.
A roadmap that follows your real status.
Move requests through your own workflow and onto roadmaps. What customers see is always what your team sees.
- Custom status workflow with a kanban view of feedback.
- Multiple roadmaps, each with an audit history.
- A public roadmap page, with optional ETAs.
- Status emails tell voters when something moves.
Tell customers what shipped.
Turn every release into a thank-you to the people who asked for it.
- Draft, publish or schedule entries with your own change types, labels and tags.
- Link entries to feedback so voters are notified.
- Likes and view counts show what readers care about.
- A public changelog page and a changelog tab in your widget.
Feedback without leaving your app.
Drop one snippet into your product and customers can suggest, vote, browse the roadmap and read the changelog in place.
- Drawer, popover or on-screen layouts, with your colours and launcher.
- Tabs for Home, Roadmap, Feedback, Changelog and Help.
- Know who is asking: sync your signed-in user into the widget.
- Choose the boards it shows and whether visitors can submit and vote.
A help center that answers before they ask.
Publish articles in collections, and link them to the feedback they relate to.
- Collections and articles with draft and published states and search.
- Several themes and multiple help centers per account.
- Link articles to feedback posts so answers meet questions.
- Inside the widget, next to feedback and the roadmap.
Built for product teams
The details that make feedback useful.
Merge duplicates
Fold overlapping requests into one, keep every vote and comment, and unmerge if you change your mind.
Prioritise by revenue
Attach opportunities from HubSpot or create your own, and see the revenue and accounts behind each request.
Accounts and segments
Group customers into companies and segments built from conditions, and bulk-import users and accounts from Excel.
Your brand, your domain
Run the portal on your own domain with your logo, colours and font. SSL certificates are issued automatically.
Sign-in your way
Let customers sign in with email OTP, email and password, Google or Microsoft, or with single sign-on from your own app.
An AI writing assistant
Help people turn rough notes into clear posts, comments and release notes. Bring your own LLM provider.
Email that follows the work
Status changes, comments, mentions, merges, releases and daily or weekly digests, with templates you can edit and preview.
Roles and permissions
Invite your team and give each role read, write or delete access to dashboard, feedback, roadmap, changelog and settings.
Moderation and privacy
Mark spam, hide commenter details, keep notes internal and run private boards for sensitive requests.
Integrations & API
Feedback that reaches the tools your team lives in.
Create or link issues from a request, keep statuses in sync, and let Slack and HubSpot feed the board.
- Create or link tasks in Jira, GitHub, GitLab and Asana, with status syncing back to the request.
- Start a branch from a request on GitHub, GitLab or Bitbucket.
- Capture from Slack with a message shortcut, and bring HubSpot deals into the picture.
- Build your own with the public REST API and an API key.
Slack
Jira
GitHub
GitLab
Bitbucket
Asana
HubSpot
Zoho
REST API
Questions
The short answers.
What is Teptro?
Teptro is customer feedback management software. Customers post and vote on ideas on a public board, your team organises and prioritises them, plans them on a roadmap and announces what shipped in a changelog.
Can I use my own domain?
Yes. Your portal can run on a Teptro subdomain or on your own domain, with your logo, colours and fonts. SSL certificates for custom domains are issued automatically.
How are duplicate requests handled?
Your team merges duplicates, and can unmerge them again. Votes and context stay together on one request, so the demand is clear.
Which tools does it integrate with?
Slack, Jira, GitHub, GitLab, Bitbucket, Asana, HubSpot, Zoho, Redmine and Google Analytics, plus a public REST API. See integrations.
Does Teptro use AI?
Teptro includes an AI writing assistant that helps people write clearer posts, comments and changelog entries. You bring your own LLM provider, such as OpenAI, Azure, Google, Anthropic or Amazon Bedrock. Prioritisation is based on votes, accounts and revenue, not on AI guesses.
How do I get started?
Pick a plan on the pricing page and create your account, or talk to us if you would like a walkthrough first.
Turn feedback into your roadmap.
Set up your board in minutes and give customers a reason to keep telling you what they need.