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One intake layer
Collect customer feedback from product boards, support workflows, portals, forms, and internal teams in one place.
Voxly · Customer Feedback
Turn product noise into a clear customer signal.
Voxly is customer feedback management software for B2B product teams. Capture feature requests, pain points, ideas, and votes from the channels your customers and internal teams already use, then turn them into a prioritised view your team can act on.
Signal inbox
Every feature request, pain point, and vote in one product-facing view.
Support tickets, feedback boards, forms, and internal notes stop competing for attention.
New themeReporting exports
Votes+84 this week
SegmentEnterprise admins
Key Benefits
Faster product decisions with less manual sorting.
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Clearer prioritization
Group duplicates, identify themes, and see which feature requests actually matter before roadmap planning.
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Close the loop
Keep product, support, customer success, and customers aligned on what is under review, planned, or shipped.
Feature Stack
Capture, structure, and act on customer input.
Unified collection
Collect customer feedback from every channel.
Use Voxly as a customer feedback management layer across support queues, product boards, forms, APIs, and internal workflows without adding another manual handoff.
- Capture feature requests, bug pain points, and roadmap demand in one platform.
- Keep context like segment, account, and request source intact.
- Organize input by board, feature area, or product line.
Prioritization
Turn feature requests into prioritised product insight.
Use votes, tags, moderation, and private notes to separate repeated noise from real voice-of-customer signal.
- Merge duplicates and keep one canonical request trail.
- Vote, sort, and filter by category, popularity, segment, or account type.
- Layer team-only notes on top of public customer context and request history.
Priority theme
Self-serve analytics exports
Repeated across 18 accounts and 3 channels this month.
Duplicate requests merged12
Open moderator comments7
High-value accounts affected9
Visibility
Run public and internal feedback workflows from one system.
Make roadmap conversations easier by showing what is planned, what is shipping, and what is not moving forward yet.
- Share status updates back into the customer feedback workflow.
- Support internal boards, customer portals, and mixed visibility workflows.
- Use reporting to show where product demand is shifting by segment.
Planned8 initiatives
In review14 requests
Recently shipped5 updates
Use Cases
Built for teams that need product signal without more chaos.
Product Managers
Prioritize with evidence
Bring customer feedback, request volume, and demand patterns into roadmap planning without digging through six tools.
Support Teams
Escalate recurring pain points
Convert repeated tickets into structured product feedback that engineering and product can actually act on.
Customer Success
Keep accounts informed
Track demand by account segment and close the feedback loop with clearer product visibility.
How It Works
From raw feedback to roadmap clarity in four steps.
Connect sources
Add forms, boards, internal workflows, or API-based intake.
Capture context
Preserve account, segment, category, and request metadata.
Prioritize themes
Use votes, grouping, and moderation to find the highest-signal work.
Share status
Give internal teams and customers a clearer view of what moves next.
Start with a cleaner customer signal.
If your roadmap is still being built from scattered requests, Voxly gives your team a better customer feedback management system first.
FAQ
Voxly questions from product teams.
Voxly is Teptro's customer feedback management software for teams that need to collect, organise, analyse, and act on customer input from one product-facing workspace.
Yes. Teams can bring customer feedback into Voxly from embeds, integrations, APIs, portals, and manual workflows while keeping the context attached to each item.
Yes. You can run public-facing feedback boards, private internal boards, or a mix depending on how you want to expose the workflow.
Users can vote on requests, and teams can sort, merge duplicates, tag themes, and filter by category, segment, or account type to make prioritisation cleaner.
No. Voxly is built for product managers, support leaders, and customer success teams that need a customer feedback system without a custom build project.
Yes. Use visual summaries and board-level reporting to understand demand, track changes, and communicate product feedback and roadmap signal more clearly.