Professional Chat Bot for Efficient
Client
Engagement
Teptro's Key Features
Built-in Features That Simplify
Customer
Support
Live Human Chat
Speak with a real expert at any time if you want more personal guidance instead of automated responses.
Instant Bot Replies
You receive fast responses to general questions from bots, making both response time and satisfaction better.
Customizable Bot
Design your chatbot to fit the needs of your company for accurate, relevant, and brand-aligned communication with customers.
Time-Saving Support
Automate repeated queries so that your team can address more challenging issues from customers.
24/7 Availability
Keep customers covered around the clock with bots that are always working.
Easy Setup
Get your chatbot up and running quickly with a simple, user-friendly configuration process.
How It Works
How Teptro's Chat Bot Works
Understand Every Message
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The crawler matches the meaning of a query with answers in a matter of seconds.
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The bot reads every message from customers and responds quickly and correctly.
Automate the Repetitive
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Allow the Bot to Respond to Regular Queries Without Having to Do It Yourself
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FAQs and basic support are handled instantly by the bot, saving your team for more important work.
Switch to a Human When Needed
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A Smooth Move to Live Chat for Personal Guidance
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There is no misunderstanding, no wait, simply genuine assistance when a customer needs a human.
Customize to Fit Your Business
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Design the chatbot so that it fits your company’s offers, your style, and what your customers want Add.
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Put in place a flow, style, and message that goes with your brand. You won’t need coding or rocket science.
Teptro's Benefits
Why Should Businesses Choose
Teptro’s Chat Bot
Faster Response Times
Quickly answer customer questions, so they are pleased and their time in the queue is cut down everywhere.
Always Available
Support your customers 24/7 with bots that never sleep, ensuring help is always within reach.
Human + Bot Flexibility
Offer only automated help until your customers want personal interaction and switch to live chat at that time.
Increased Team Efficiency
Release your team from unnecessary inquiries so they can concentrate on complex, valuable support duties
Consistent Customer Experience
Make sure that every consumer, regardless of who they deal with, always receives precise, brand-consistent responses.
Quick and Easy Setup
Getting your chatbot up and running is easy—you won’t need to write code and there will be no delays.
Custom-Tailored Conversations
Personalize how conversations are carried out by having bots express your products and services, match your communication tone, and fit your customers' needs.
Scalable Support Solution
Manage more discussions without adding employees—ideal for expanding companies with increasing customers.
Frequently Asked Questions
What is Teptro’s Chat Bot and how does it work?
Teptro’s Chat Bot addresses customer issues by itself but brings in a human agent if required. It can read customer questions and react with relevant answers right away.
Can I switch from the bot to a real person during a chat?
Yes. Teptro makes it simple to go from bot responses to chat with a representative for issues that aren’t easy to deal with.
Is the chatbot available 24/7?
Absolutely. Your customers can count on always being able to find help because the bot is active every hour of the day.
Can I customize the chatbot for my business needs?
It is possible to set up the chatbot’s behavior, language, and answers so they match your brand and services.
How long does it take to set up the chatbot?
It doesn’t take long to get started and anyone can figure it out. The setup for most businesses happens very quickly.
Does the chatbot handle multiple conversations at once?
Yes, because the bot can handle several chats at once, it’s the perfect tool for high-volume support situations.